Do I have to buy online to pay for my items?

Buying online is the easiest method to purchase our products. However, if you do not wish to pay online by card or PayPal balance, we are happy to accept cheques by post or direct transfer by online banking. We offer a 3% discount on all items paid by direct bank transfer. This saves us card processing fees and we pass the savings onto you.

What is your returns policy?

We want you to have confidence when you buy from us and part of our quality service is our returns policy. If you are not completely satisfied with your purchase for any reason return it to us in its original condition and packaging within 10 days and you can exchange for another item or have a full refund (minus our packing and postage costs).

Please contact us prior to return in order that we may issue you with a returns number.

What do I do if my purchase arrives damaged?

We make every effort to ensure that goods arrive with you in good condition. Should an item arrive damaged please notify us by email immediately. We will endeavour to replace your item promptly subject to availability.