A returns authorisation code must be obtained prior to return. Once we have authorised your return we will send you an RMA number. No returns will be accepted without this number.

The returns authorisation must be clearly identified on the outside of the package. Once received, we check the item condition and provided it is as supplied to you we will refund within 10 days.

2. Payment.

We accept payment by credit card, debit card or PayPal, up to the amount of £375. If your purchase is in excess of this amount we will only accept payment by online banking transfer, direct payment into our bank account or payment by cheque.

We use the the totally secure Paypal Card Processing Service for our card processing.

We, at Amiska, neither see or store your card details at any time.

3. When you order from us, we will email you a confirmation of our acceptance of that order within 24 hours. Until we send you that confirmation email no contract shall exist between us. We have included this term to protect ourselves in the case that a mistake has been made in pricing or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

4. Once we have accepted your order, goods will be delivered within 14 days unless clearly stated otherwise by us.

5. Goods will not be dispatched until payment has been made in full.

6. All goods remain the property of Amiska until paid in full.

7. For your protection, we will only send the goods to the cardholders registered address unless previously agreed with us.

8. English law shall apply in all cases.

9. All colours of items on this site are an excellent representation of the actual items colour. This being the case, and due to the large amount of time and effort involved in packing, shipping and handling returns, we regret that no returns will be accepted due to issues of colour unless grossly misrepresented by us.

10. Any item delivered by pallet must be either unpacked and inspected before you sign for delivery or it must be signed for as 'might be damaged' or 'unchecked' etc.
If you do not do this we will be unable to make any claims against the pallet company in the unlikely event of an item arriving in a damaged state and no claims for damage will be accepted by ourselves.

11. Please make sure that you have carefully measured ALL the access ways to where you want to place your furniture i.e, the inside of doorways and bends in halls because, unfortunately if at the time of delivery you realise that you haven't measured up properly, and that your furniture cannot go where you want it to go we will have to charge you the costs related to the failed delivery plus delivery costs back to us. We will also levy a 30% restocking fee.

12. All items will be delivered. Collection from our premises is not possible.

13. If we introduce you to one of our associates and you purchase an item from them, all responsibilities to you shall cease on our part and any contract that exists shall exist be between you and them.

14. By placing an order with Amiska you agree to all our Terms and Conditions.

If any item arrives damaged please notify us by email immediately. We will endeavour to replace your item promptly subject to availability.